SERVICES OVERVIEW

The Basic Coaching Services are available on an unlimited basis. We will be available by phone and over the internet when our customers need us and for as long as is required to successfully implement the customer’s goals and objectives.

BASIC COACHING SERVICES

ESD HOT LINE: Questions may be directed to Dangelmayer Associates at the customer’s convenience between the monthly conference calls. Responses will be either verbal or by email and do not include formal written reports.

MONTHLY CONFERENCE CALLS: Dangelmayer Associates will be available to participate in customer corporate conference calls on a monthly basis. The intent of this service is to make our extensive manufacturing experience readily accessible during planning discussions and to help foster global networking and solutions within the customer Technology.

BEST VALUE PRODUCT RECOMMENDATIONS: Through years of application experience, laboratory analysis, and customer feedback, Dangelmayer Associates has developed a set of recommendations for ESD control products that provide the best value for a wide range of applications. Products are chosen from the best ESD suppliers based on cost effectiveness and the level of quality, customer service and suitability for the application.

BASIC MATERIAL TESTING: The selection and evaluation of ESD control products requires two levels of testing. Initially, the basic characteristics of products must be tested to determine application suitability. Once the preliminary evaluation is done a rigorous laboratory analysis is recommended. Dangelmayer Associates will conduct the preliminary work with this monthly service to narrow down the products that will require more expensive laboratory testing. For an additional fee, Dangelmayer Associates will also perform any laboratory tests that may be required.