Chapter 1: TWELVE CRITICAL FACTORS IN ESD PROGRAM
MANAGEMENT Factor One - An
Effective Implementation Plan Factor Two - Management
Commitment Factor Three - A Long - Term Process
Owner Factor Four - An Active Leadership Team Factor
Five - Realistic Requirements Factor Six - Training For
Measureable Goals Factor Seven - Auditing Using Scientific
Measures Factor Eight - ESD Test Facilities Factor Nine
- A Communication Program Factor Ten - Systemic
Planning Factor Eleven - Human Factors
Engineering Factor Twelve - Continuous
Improvement Points To
Remember |
|
|
Chapter 3: IMPLEMENTING AN ESD CONTROL PROGRAM: THE BASIC STEPS
|
Chapter 4: FUNDAMENTALS OF ELECTROSTATICS
|
Chapter 5: ECONOMIC BENEFITS: SEVEN CONVINCING CASE STUDIES
|
Chapter 6: DESIGNED-IN PROTECTION AND PRODUCT TESTING
|
Chapter 7: ESD TEST FACILITIES
|
Chapter 8: REALISTIC REQUIREMENTS
|
Chapter 9: COMMON PROBLEMS IN SMALLER COMPANIES
|
Chapter 10: GUIDELINES FOR SMALLER COMPANIES: AN INNOVATIVE SYSTEM AUDIT
|
Chapter 11: INTERNAL AUDITING
|
Chapter 12: USING AUDITING RESULTS TO MANAGE THE ESD PROGRAM
|
Chapter 13: STATISTICAL PROCESS CONTROL AND ISO-9000
|
Chapter 14: MATERIAL CHARACTERIZATION ANDITING MEASUREMENTS
|
Chapter 15: PURCHASING GUIDELINES: FINDING THE HIDDEN COSTS AND PROBLEMS
|
Chapter 16: TRAINING FOR MEASURABLE GOALS
|
Chapter 17: TRAINING DEMONSTRATIONS
|
Chapter 18: PACKAGING CONSIDERATIONS
|
|
|
Chapter 20: STRATEGIC AND ECONOMIC BENEFITS
|
Appendix 1: LUCENT TECHNOLOGIES ESD POLICY
|
Appendix 2: INDUSTRY, MILITARY, AND LUCENT TECHNOLOGIES STANDARDS USED TO EVALUATE ESD CONTROL MATERIALS, EQUIPMENT, AND DEVICES
|
Appendix 3: HOW TO TEST THE INTEGRITY OF THE GROUND CONNECTION ON A WORK SURFACE
|
Appendix 4: INSTALLATION AND MAINTENANCE COSTS OF CARPET
|
|
|
|
|
|
|
|
|